Traveloka

My refund status

My refund status

Requesting for a refund

Requesting for a refund

My refund status

Rescheduling my flight

Submitting a refund

Rescheduling my flight

My flight status

Refund policy related to COVID-19

Travel voucher info

Travel voucher info

Refund submission problems

Searching for Business Class

Flight downgrade

Wheelchair request

Seat selection

Access to airport lounges

Business Class check-in line

Flight upgrade

The benefits of flying Business

Flight reroute and reschedule

Wheelchair request

Submitting special requests

Rescheduling my flight

Correcting a passenger’s name

Resending my e-ticket & receipt

My e-ticket issuance delay

Changing my flight route

Check in problem

My late refund

My payment status

Reschedule policies

Connecting room request

My hotel booking status

Booking a hotel

My refund status

Getting a refund for my booking

Booking at Traveloka’s office

Paying for my booking

Recommended hotels nearby

Changing my stay period

My check-in problem (today)

Connecting room request

Receipts for a business trip

My voucher issuance

Canceling my hotel booking

Requesting for a tax invoice

My check-in problem

My wrong payment amount

My failed transaction

Checking in for my flight

My refund status

Wheelchair request

The ways to refund my booking

My payment status

My check-in problem (today)

Booking Flight + Hotel

In-flight meal

Paying for my booking

StayGuarantee

Late check-in

Performing a web check-in

Wheelchair request

My failed transaction

My wrong payment amount

Requesting breakfast

My payment verification

In-flight meal

Submitting special requests

Requesting an extra bed

Requesting a shuttle service

My payment status

Train booking at Traveloka

PT. KAI

Boarding with my e-ticket

Train ticket types & classes

Checking-out at the station

My booking confirmation

Checking in to board my train

Changing my train schedule

Submitting a refund request

Correcting a passenger’s name

Changing a passenger’s name

My failed transaction

My double payment

My wrong payment amount

My e-ticket issuance

My payment verification

Airport train

Stations supported by Railink

Railink promo deals

Booking an airport train

Airport train check-in

Flexi Ticket’s train schedule

Boarding the airport train

Flexi Ticket vs Regular Ticket

Booking tickets for children

Submitting a refund request

Flexi Ticket check-in

Rescheduling my ride

Refunding only some passengers

My payment status

Getting my e-ticket & receipt

Top-up & data package services

Available payment methods

Topping up/buying data package

Top-up & data package promo

My refund status

The available providers

My voucher issuance

The wrong number I entered

My failed transaction

My wrong payment amount

My payment verification

My top-up credit

Submitting a refund

My double payment

International Data Plans

Roaming package services

Roaming package promo deals

Using a roaming package

Purchasing a roaming package

The roaming package policy

Buying data roaming at arrival

Available payment methods

The wrong number I entered

Changing the active period

The types of & buying SIM cards

Prepaid SIM card

International Data Plan services

Picking up my SIM card

Prepaid SIM card promo deals

Available payment methods

The benefits of using SIM cards

My data usage

Internet set up using SIM cards

WiFi router rental

WiFi router rental promo deals

WiFi router pick up and return

What I can do with WiFi router

Available payment methods

International Data Plan services

Deposit for WiFi router rental

Late return

The WiFi router active period

Extending my rental period

Attractions & Activities

The details of booking prices

My booking confirmation

Attraction & Activities promo

Using my voucher

A city’s popular attractions

Tour guide availability

Validating tickets at venue

Traveloka

travelokaPay

Downloading Traveloka App

Payment using credit cards

My Cards

My Traveloka App

Setting up my Traveloka account

PLN Token

BPJS Kesehatan

Telkom

PDAM Water

BPJS Kesehatan

PLN Token

Telkom

PDAM Water

Game Voucher

Game Voucher

Redeeming my ticket

Earning CGV points

Cancellation policy

Convenience fee

Redeeming my ticket

Issuing my ticket

Canceling my purchase

Cancellation policy

Reschedule policy fee

Getting my driver’s details

My pick-up point

Infant passenger policy

Changing my drop-off point

Canceling my booking

Rescheduling my booking

Getting my driver’s details

Contacting my driver

Changing my pick-up/drop-off point

Increasing my PayLater limit

PayLater Info

PayLater Issue

My top-up status

My current balance

Balance verification status

UANGKU Balance

My Cards general info

Paying with my UANGKU Balance

Increasing my PayLater limit

My top-up problem

Refunding my UANGKU balance

Deactivating my account

Reschedule policy

Using e-ticket

Choosing seat

Rescheduling my booking

Can’t find departure location/destination

Ticket not accepted

Coupon TnC

How to submit review

Can’t redeem voucher

Can’t submit review

Inaccurate/incomplete restaurant info

How to book a car

How to get driver’s information

Can’t reach driver

Submit special request

Make booking changes

Traveloka Points

Reward coupons

Points Redemption

Finding the coupon code

My Points redemption

Points wrong amount

Traveloka Gift Voucher

How to purchase Gift Voucher

How to use Gift Voucher

Unusable Gift Voucher

Unreceived email

Changing the recipient’s email

Multifinance

Multifinance

Cable TV & Internet

Cable TV & Internet

How to submit a claim

How to upgrade a plan

Coverage after rescheduling

Unreceived policy schedule

Resending my insurance policy

Resending my insurance certificate

Credit Card

PBB

Insurance

Electronic Money

Credit Card

PBB

Electronic Money

Insurance

My payment status

Submitting a refund request

My e-ticket issuance

My payment status

How to book JR Pass

JR Pass ticket types & classes

How to redeem JR Pass

How to use JR Pass

Changing my pick up schedule

Visa info

How to apply for a visa

Cancellation and refund policy

Incomplete required documents

Submission and collection problem

Visa application problem

Other

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